📁 Original board: Elephant › Troubleshooting, Tips & Tricks
This is a description of my difficulties using the Surface Dial with Elephant v1.9.2. I'm only trying at the moment to use it without midi mapping and the only setting I have changed so far is to enable the Touchpad/Trackball mode. I find it necessary to enable that because I find that clicking the Dial button is quite a clumsy way to release the knob/slider control because it requires a reasonable amount of force and when I do that, it is very difficult not to simultaneously nudge/rotate the Dial, changing the control setting.
When I operate controls, usually the mouse pointer turns invisible, the control moves and is then released when I move my mouse. The mouse pointer then reappears above and right, or below and left of the initial mouse pointer position. If I release the control by clicking the Dial, the pointer seems to reliably reappear at the location it first went invisible, but the position of reappearance is unpredictable when releasing it by moving the mouse. It's a pity that this is not the behaviour when releasing the knob by moving the mouse. It would be great if this behaviour could be changed so it always reappears at the same position where it goes invisible, including in Touchpad/Trackball mode.
I have also experienced a problem a few times where, when turning the Dial, the control moves but gets stuck and then the pointer does not reappear. Clicking the Dial button, the mouse buttons or hitting ESC doesn't bring it back. I have to shut down Elephant to get it back. I haven't found a reliable way to reproducible this fault.