Elephant with touch screen. Tapping doesn't set the surface dial target

James_Robinson

📁 Original board: Elephant › Troubleshooting, Tips & Tricks

Hi, I have Elephant and Surface Dial setup on Bitwig Studio. I run Windows 11 with a main widescreen and a Dell 2418HT touch screen as my secondary using the Studio/Touch view mode in Bitwig.

Elephant and the Surface dial works perfect when I click the mouse to select a target for modulating, but I understood that it's possible to tap the touch screen to select also and this isn't working for me currently. I tried the tick box in the Elephant settings for touch, but this didn't change anything.

Is there something else I can try?

thanks,

James

PabloMartin

Hello James.
Bitwig support touch events in native way, when you touch the event fired in the software is a touch event there is no mouse pointer what is needed.
I do some test ASAP have some free time to check this and back to you with some info.

James_Robinson

@savethehuman5 thank you. I know some people have this working successfully with no issue, so I wonder what I am missing.

If I can provide any tests or information, please just ask,

regards,

James

Alex_Ross

I want to add that I'm also experiencing this in Bitwig (v4.1). I tried the touchpad/trackball mode per the guide as well.

PabloMartin

Hello!
I have and idea can work as a fix, across march i test this and try back with a solution for this very special issue.

James_Robinson

@savethehuman5 oh great ? Please just say if I can help with information or testing

James_Robinson

Hi, is there any update to this?

PabloMartin

Working on this now.